To our valued patients,
Everyone at Associates in Dentistry is committed to doing our part to protect the health and safety of our staff and patients during this unpredictable and unprecedented time. Although it has not been mandated by the PA Department of Health, the American Dental Association and Pennsylvania Dental Association have recommended that dental offices remain open for emergencies and reschedule all non-essential appointments.
With this recommendation, we have decided to postpone all hygiene and non-essential dental procedures until April 1, 2020. However, we will be open and available to assist you for any emergency dental care that you may need. Please call 724.228.3142 and our office will respond to all emergency calls ASAP.
Until April 1, all routine hygiene appointments will be rescheduled. We will be evaluating and contacting each scheduled dental appointment over the next few days to determine the status of their appointment. Please continue to check our Facebook page and patient emails for additional updates as they become available.
From our dental family to yours, thank you for your understanding and we hope that you stay healthy and safe. We hope to see your beautiful smiles soon.
Dr. Greg Nairn and Staff
As a follow-up to our original message, we have taken the following additional measures to ensure we are providing a safe environment for our patients and staff based on the most current recommendations from Centers for Disease Control (CDC):
We are closely following the CDC guidelines on a daily basis and other sources of recommendation on the steps to take to prevent the spread of COVID19. We will continue to remain open until we are advised otherwise by the PA Department of Health or other governmental agency. We understand there is a lot of uncertainty during these unprecedented times and that communication is very important. We will continue to provide updates to our patients as information becomes available. As always, we are happy to answer any questions that you may have.
We understand our patients and visitors may be anxious about the news of coronavirus (COVID-19). The safety of our patients and staff is our top priority. Please know that the precautions and rigorous infection-prevention protocols we already take every day to prevent the spread of infection in our practice, also helps prevent COVID-19.
This includes the use of personal protective equipment (PPE) including gloves, masks, protective eyewear and gowns provide superior protection for our staff and patients. Our use of disinfectants, up–to-date sterilization practices, dedicated hand washing, and one time use disposable materials also help facilitate safe dental visits for our patients. Non-disposable items such as certain dental tools are cleaned and sterilized in between patients. In addition, we are providing hand sanitizer to all patients, as well as routinely disinfecting all common areas, including the waiting room, reception area and bathroom.
Although we have these infection control precautions and procedures in place, please follow the following guidelines when making or confirming your dental appointment:
**If you are ill with flu-like symptoms, you should reschedule your appointment.
**If you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (China, Italy, Iran, South Korea) or you have been exposed to someone else who was diagnosed or who was quarantined as a precaution, wait 14 days until you see your dentist to make sure you have not caught COVID-19.
**If you are healthy, there’s no need to cancel your scheduled dental appointment.
We wanted to be proactive on offering information and reassurances to our patients and staff. Your well being is important to all of us at Associates in Dentistry. If you have any questions about our infection control and sterilizations policies, please contact our office.
By Associates in Dentistry
March 12, 2020